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Say Hello to your new phone

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Guest Huawei UK

Getting to know your phone




Note: Do not cover the light sensor, as this will affect some of the phone's functions. Ensure thatyou use a screen protector that has a purpose-built hole for the light sensor.


Inserting a SIM card and microSD card

Your phone's 2-in-1 card slot is located on the upper left side of the phone. You can insert 2 nano-SIM cards, or 1 nano-SIM card and 1 microSD card.


  • Your phone only supports nano-SIM cards. Contact your carrier for a new or replacement nano-SIM card.
  • Only use standard nano-SIM cards to avoid damaging the SIM card tray.
  • Ensure that the card is in the correct position and keep the card tray level when inserting it into your phone.
  • Be careful not to hurt yourself or damage your phone when using the SIM eject pin.
  • Store the SIM eject pin out of the reach of children to prevent accidental swallowing or injury.


1. Press and hold the power button, and then select Power off to turn off your phone.
2. To remove the card tray, insert the SIM eject PIN included with your phone into the small hole next to the card tray.



3. Insert a SIM card or microSD card into the card tray.
4. Insert the card tray back into your phone in the correct orientation.

Charging your phone

Your phone comes with a long-lasting battery and efficient power-saving technology. This section outlines how to care for your battery in order to maximize its lifespan.


Using your battery

  • You can recharge your battery many times, but all batteries have a limited lifespan. If you notice a significant deterioration in your phone's battery life, contact an authorized Huawei service center for a replacement battery. The battery is built into the phone and is not removable. Do not attempt to remove the battery yourself.

  • Your phone may become warm after prolonged use or when exposed to high ambient temperatures. This is entirely normal. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface of your phone if it becomes hot.

  • When charging your phone, only use genuine Huawei batteries, chargers, and USB cables. Third-party accessories are a potential safety hazard and may impair your phone's performance. Avoid using your phone when it is charging. Do not cover your phone or the power adapter.

  • Charging times may vary depending on the ambient temperature and the remaining battery level.

  • A low battery warning will be displayed when the battery level is low.

  • Your phone will switch off automatically when the battery is nearly empty. 

Visit the official Huawei website and download the user guide for your device for information on how to care for your battery.


Turning your phone on and off

  • To turn on on your phone, press and hold the power button until your phone vibrates and the screen turns on.

  • To turn off your phone, press and hold the power button, and then touch Power off.

Note: If your phone does not respond after holding down the power button for 20 seconds, the battery may be empty. If so, connect your phone to a charger to charge the battery.

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