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Is this a hardware or a software issue?

Guest js.2005

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Guest js.2005

Hi, I'm interested in your expert opinion. Have a look at the symptoms in this video and let me know whether you think the problem with my Moto G4 is hardware or software related.

Trouble with Motorola Moto G4

I don't want to put myself through the pain of replacing the bootloader and ROM if everybody thinks it's a hardware fault!

Thanks for your help.  :)

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