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Mr Orange - GPRS Issues Question


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Guest morpheus2702
Posted

Cue Mr Orange/Mods with the standard list of excuses and don't knows and wait and sees...

Posted

Not sure if this is relevent, but perhaps others can verify.

I find that I get most of my GPRS dialling sticking problems when my phone is keypad locked. "What?" I hear you ask ...

I have my phone set to automatically poll my email every 30 minutes (I am on the free GPRS email promotion:D). My phone is typically keypad locked.

On numerous occasions I have looked at my phone only to see a dialing error message. The dialling icon at the top of the screen is displayed.

I have to unlock the keypad lock, respond to the error message (click ok etc.) and cancel the dialling (red key) to make the dialling icon disappear.

I can't always rely on the signal strength meter as a guide to problem solving because it doesn't seem to be accurate. As I write this I am sitting in the office where I normally get a great signal. The signal bars are indicating no signal (no bars) but the operater name (Orange) is clearly visible (indicating that a connection has been made). Also I can still initiate a GPRS dial to check my email. Conclusion - problem with phone and network.

Did any of that make any sense ;)

Solo

Guest Pagemakers
Posted

That doesn’t fit my scenario.

It sticks even if I go to email/menu/8 (ie doing it manually with the keypad unlocked).

I think it only appears to stick more in your case because like me you are constantly polling the email server unattended and thus keypad locked.

Posted

I should have also added that I also have problems sometimes with manual connections, for example, email/menu/8 or web browsing ;) .

The conclusion I am making is that the GPRS dialling doesn't have redial. If you get the connection error message, you have to dismiss the error message and then cancel the stuck dialling (sometimes I have to press the hangup button lots of times to get the GPRS dialling icon to dissapear). Surely the GPRS should keep redialling until a connection is made?

The signal bars may be a factor. If the phone doesn't know if it is connected then perhaps this is why it gets stuck on a GPRS dial?

Hmmm, all very frustrating :evil:

Solo

Guest Pagemakers
Posted
The conclusion I am making is that the GPRS dialling doesn't have redial. If you get the connection error message, you have to dismiss the error message and then cancel the stuck dialling (sometimes I have to press the hangup button lots of times to get the GPRS dialling icon to dissapear). Surely the GPRS should keep redialling until a connection is made?

You would think if you were designing a "smart" phone, the designers would have thought of this!

Obviously not ;)

I'm sure it will be sorted in 2003 though.....not.

Guest morpheus2702
Posted

DumbPhone 2004 has just been announced... :wink:

Guest kyrkesmith
Posted

My understanding of it is this:

GPRS is independant of the GSM signal strength displayed on the screen. This is an indication of the strength of the signal from the transmitter you are on.

GPRS doesn't come from the transmitters, but from a node, of which there are about six that cover the whole of the UK. Therefore, you can have no signal, and perfect GPRS, and vice-versa.

The only indication of GPRS coverage is the [G] on the bar at the top of the screen.

At least, that's how I understand it to work.

Guest Pagemakers
Posted

We know. This has been said in this topic before.

We all have the G symbol.

Some phones connect and some don't, even if they are sitting side by side.

That is the point.

Posted from my SmartPhone!

Guest kyrkesmith
Posted

Was just responding to

The signal bars may be a factor. If the phone doesn't know if it is connected then perhaps this is why it gets stuck on a GPRS dial?

Solo

Guest martin
Posted
GPRS is independant of the GSM signal strength displayed on the screen. This is an indication of the strength of the signal from the transmitter you are on.
In an ideal world the signal strength received from both GSM and GPRS networks should be very similar therefore an assumption could be made that a good GSM signal will mean a good GPRS signal.

GPRS doesn't come from the transmitters, but from a node, of which there are about six that cover the whole of the UK. Therefore, you can have no signal, and perfect GPRS, and vice-versa.

GPRS data actually goes through the same transmitters which handle the GSM voice calls :wink:

The only indication of GPRS coverage is the [G]on the bar at the top of the screen.

The centre G indicates that you have completed a GPRS attach to the Serving GPRS Support Node.

I suppose the best way to think of it would be that the GSM (circuit switched) network and the GPRS (packet switched) network are COMPLETELY seperate networks which share common transmission resource.

Guest Pagemakers
Posted

I think it's all your fault Martin!

Posted from my SmartPhone!

Guest martin
Posted
I think it's all your fault Martin!
;)

If Orange pay me £1,000,000, I'll go fix it :wink:

Guest Pagemakers
Posted

I'll give you a tenner.

Posted from my SmartPhone!

Guest martin
Posted
I'll give you a tenner

I can't buy myself a villa, swimming pool and lot of loose women with a tenner ;)

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