Jump to content

Orange response to rumours about the E200


Recommended Posts

Posted

I cant compare it to an original SPV but i can tell you it's a lot worse than my nokia 6310i, however it's acceptable imo. Lets face it, you're not going to get much of a chat off the phone with it's current battery :lol:

jon

Guest superkingdave
Posted

I found this interesting in the Christmas brochure for Orange on page 4 under the heading "reasons to love orange"

"4. QUALITY phones - guaranteed

The last thing you want to do is give someone a dodgy phone for christmas. With Orange you know you're always going to get a quality product because each Orange phone sold is brand marked after rigorous testing to make sure only the best products reach you. You Can be confident buying from us. No Lorries included."

P.S. Sorry if this has been spotted before

Guest spacecowboy6982
Posted

hehehe, that is comedy :!: If there was only a pic of the SPV sitting right next to it :roll: lol

Posted

I haven't yet upgraded from my E-100. Can someone confirm the E-200 call' quality is at least as good, or is it really worse?

I can't speak for the E-100's call quality, but I actually believe it to be good.

Regarding the E-200, I wouldn't recommend upgrading, as there are many owners experiencing poor call quality, due to a phenomenon we like to call the 'buzzing-dimension' :lol:

With the E-100 there is an upgrade due out the 10th of december (so they say), so why not go for that instead :wink:

Posted

OK. Yet I wonder if these statements regarding poor call' quality were made by new SPV' users; in fact, I would love to know from users who knbow well the previous versions and can tell the difference, if any..?

Posted

Yes, there is a difference -my "original" SPV had a good sound, but my new E200 "buzzes" as if the bass is too loud and distortion is being caused. Hopefulyy something a wee software update will fix.

Also, batter-life struggles to make it to 24 hours with light to no usage - again, something a software update will hopefully be able to sort out for us

However, these two issues aside, I'm happy to have switched phones...

Just my thoughts

Hax

Posted

Thanks for the info. I will try it before purchasing. As you say, overall it must be a great phone...

Guest chucky.egg
Posted
it's acceptable imo. Lets face it, you're not going to get much of a chat off the phone with it's current battery :D

jon

Let me get this straight...

The buzzing noise and call quality is OK because the battery is so crap you can't actually make many calls?

:lol: :D :)

Guest spacecowboy6982
Posted

Im possibly being a bit sill here but with mu old phones when battery was low, the signal on the phone went really weak and other peoples reports of buzzing sound similar to what I used to hear. A connection perhaps :?:

spacecowboy

Posted

I think it's simply a case of the amp distorting on the low frequencys causing the speaker to crap out.

On the plus side now i've conditioned my battery i've had it on since 8am monday and i've made a couple of calls, played some minigolf etc and the battery is still on "high" at 22%.

Maybe the 3 day standby is possible!

jon

Guest www.msmobiles.com
Posted
Im possibly being a bit sill here but with mu old phones when battery was low, the signal on the phone went really weak and other peoples reports of buzzing sound similar to what I used to hear. A connection perhaps :?:

spacecowboy

Not all e200-s have sound problem (mine has not). Just go to the shop, pick some and try them out by calling somebody. Then your problem will be solved and resolved!

Guest spacecowboy6982
Posted

Yeh, mine doesnt have the buzz problem wither thankgod, but I just thought with the poor battery life, the result could be poor call quality :?:

Posted
Yeh, mine doesnt have the buzz problem wither thankgod, but I just thought with the poor battery life, the result could be poor call quality :?:

I can see where you're coming from SpaceCowboy, but the buzzing is there regardless of what the battery charge is...

Hax

Guest spacecowboy6982
Posted

True enough I suppose. I wonder what HTC will be doing to fix this problem peopl eseem to have. Thats if they know about it of course :roll:...

Posted
I think it's simply a case of the amp distorting on the low frequencys causing  the speaker to crap out.

On the plus side now i've conditioned my battery i've had it on since 8am monday and i've made a couple of calls, played some minigolf etc and the battery is still on "high" at 22%.

Maybe the 3 day standby is possible!

jon

That sounds like the best running time I've heard of so far. How long were the calls and did you have GPRS/Bluetooth switched on during that time?

Posted

what i will say is that when i was working at Microsoft they were beta testing the phones and did find faults. The phone in my opinion is entitled to have the odd fault as every thing else does that we, the consumer purchases. Not every smartphone will have the same faults. Not every battery will last the same time. I know that people expect the world from things. thats natural. Does the phone actually advertise its self as a "non buggy phone"? I doubt it. Companies make and release things for years and years. Each new model is improved from its predesessor and NOT perfect first or second time. If a company waited untill their productwas perfect the following points would apply:

1. The product would never be released. There's no such thing as perfect.

2. The product would never be enough to please it users.

The only way in which a product will be rectified of its problems will be from its users (us) giving sufficiant, accurate constructive critisism. The only way that a company will get this sort of feedback will be by having an again accurate system in which users can submit their opinions. Ive been with Orange on a few occaisions and have never been sent a feedback or suggestion form. Ease off from Mr Orange. Do you not think that Orange as a company know their faults etc etc. The phone wasn't even built by them. If you have a valid problem with the phone then call HTC who will honour the repair/replacement if elligable.

When people bought the original spv they found faults. Did people honestly think that the e200 or spv 2 would be any less buggy?

I think not!

Posted from my SmartPhone!

Posted

I would personally be interested to know if other complex phones/smartphones experience the same type/amount of bugs as the E200 when they are released... If there are other phones that are about as complex but don't have the same amount of bugs then MS/HTC/Orange should learn from them. If the other similar phones have more bugs then we should be happy and MS/HTC/Orange must be some things better than the competition...

Anyone have any good data to compare?

Posted
what i will say is that when i was working at Microsoft they were beta testing the phones and did find faults. The phone in my opinion is entitled to have the odd fault as every thing else does that we, the consumer purchases. Not every smartphone will have the same faults. Not every battery will last the same time. I know that people expect the world from things. thats natural. Does the phone actually advertise its self as a "non buggy phone"? I doubt it. Companies make and release things for years and years. Each new model is improved from its predesessor and NOT perfect first or second time. If a company waited untill their productwas perfect  the following points would apply:

1. The product would never be released. There's no such thing as perfect.

2. The product would never be enough to please it users.  

I think this highlights the fact that our industry (I'm talking primarily from the software development side of things) is still very immature. We don't have the same clearly defined processes/procedures that other engineering disciplines have, but I think that this is improving all the time - its just not improving at the same rate that we create ever more feature rich and sophisticated products. If we were civil engineers though, building a bridge, our customer's would not reasonably expect our product to be buggy - if it was it would fall down. I think in software we need to get to the stage where robustness of the features we do have takes precedence over adding more and more features that there hasn't been time to test to death, new features can always be added later.

The main reason companies don't do it that way is because of competition though. If everyone else is releasing feature-rich, but buggy, software you are almost obliged to do the same. Why are you as a software company obliged to do the same? Because customers buy based on features, rather than stability/quality. The reason people have bought SPV series phones is primarily for the features I believe. The only way to change the way things are done is for customers to not accept products with poor stability/quality, if people continue to buy such products then s/w companies will continue to sell it to you that way.

If as customers we don't buy the product, or even more so, buy it then take it back because it doesn't work correctly then things will change. But that is easier said than done, effectively it would require customers to completely change their buying habits and for companies to adapt to that change (market forces bring change).

Guest Preacher
Posted

Do you know something, we moaned and groaned beacause we had to wait for the delayed E200, and now we moan and groan because we have it.

I have not yet experienced all of the problems that every one has reported although I will agree that the battery life is a flaw that requires rectification. However, the upgrade fee o under £100 is well worth it, I have a phone that videos, offers an intergrated camera, synchronises with my PC and is the envy of all who see it.

I benefitted from the phones features in that i was able to video my newborn child being weighed post her birth last week; having been summoned from the pub.

With patience I am sure that the bugs will be ironed out. Lets just be a little tolerant and/or if we are that unhappy take the phone back and obtain a replacement model !!!!!

Guest rogerbates
Posted

Yes you will need patience. almost a year since i bought my SPV and i'm still waiting for an update to iron out all the little bugs. I doubt that it will be any different with the E200.

I have learnt my lesson, i'll be getting the MPX220 when that comes out as the MPx200 seems to be much more reliable than any SPV even the E200.

Posted from my SmartPhone!

Posted
Do you know something, we moaned and groaned beacause we had to wait for the delayed E200, and now we moan and groan because we have it.

I have not yet experienced all of the problems that every one has reported although I will agree that the battery life is a flaw that requires rectification. However, the upgrade fee o under £100 is well worth it, I have a phone that videos, offers an intergrated camera, synchronises with my PC and is the envy of all who see it.

I benefitted from the phones features in that i was able to video my newborn child being weighed post her birth last week; having been summoned from the pub.

With patience I am sure that the bugs will be ironed out. Lets just be a little tolerant and/or if we are that unhappy take the phone back and obtain a replacement model !!!!!

No disrespect m8 - but if you had a handset with the speaker buzzing problem, believe me, you wouldn't be saying all that!

I got an e200 this week & am getting my 3rd replacement tomorrow - they've all sucked! & I was thinking just like you were, that everybody was crying over nothing, until I actually got mine & heard for myself - it's terrible! :evil:

With patience I am sure that the bugs will be ironed out

Thems fighting words round these parts! :lol:

Guest mcwarre
Posted

My contract has just finished and I was intending to get the E200; after reading all the (minor (and joystick)) problems here there is no chance I will buy the E200 now.

Roll on Moto MPx220 . I don't think that Motorola will launch a phone that seems it has not been sufficiently tested prior to market launch (erm, E200 anyone?)

Guest PsychoDave
Posted

Exactly the way I feel just now. I have been looking forward to the E200 before it even had a name and yet I have just turned down the women from O who phoned to offer me the handset.

I wish that it wasn't like this as I love my SPV and E100 but I'm not gonna get suckered in to being a beta tester for another phone. I didn't mind with the SPV because I figured with all this feedback and the promise of updates that by the end of my years contract I would have a phone that did everything I wanted without too many annoying bugs but I can't believe that all the things that I thought would get fixed or improved as still waiting to be resolved. (come on 1.61)

I don't like flip phones and I'm not really a fan of Motorola either (long story :lol: ) but unless something else comes out in the mean time I reckon the MPX220 is for me.

I don't want it to be like this and I really wish it wasn't but unless something is done (about the E200 probs whether it's a bad batch or whatever) then I don't think I'll be the only one.

Posted

Mr. Orange - are you going to do anything more than issue a one off statement to the effect of 'there are no problems with the e200'?? Do you read the forum much? Are you aware of the number of compliants about it? Are you aware that people are now deciding NOT to buy the e200 because so many problems have been reported? Is Orange doing anything about any of these problems? Does Orange care at all about having to provide 3 or 4 replacement handsets for every user??

Would you like to say anything at this point? Being the OFFICIAL representative for Oraneg at this forum??

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.