Guest dom Posted October 15, 2007 Report Posted October 15, 2007 I also just got a text from T-Mobile saying that my order was going through now as they have stock in.
Guest Rezzy Posted October 15, 2007 Report Posted October 15, 2007 (edited) Can anyone that actually gets a new/replacement, post here please. ;) Edited October 15, 2007 by Rezzy
Guest cybergibbons Posted October 15, 2007 Report Posted October 15, 2007 Ordered mine friday before last, and was kind of hoping that they'd have been in contact with me today. I guess they are prioritizing replacements and business customers.
Guest Darv Posted October 15, 2007 Report Posted October 15, 2007 I ordered mine on Friday online. Got an e-mail on Saturday saying it was out of stock. Then I got an e-mail earlier that said it was on it's way. Unfortunately I have to go out early so I won't get a chance to play with it until the evening. <_
Guest tsutton Posted October 16, 2007 Report Posted October 16, 2007 Just had a call from CS. New limited stock's just arrived Gah, never got the call when the said they would when a new batch of stock arrives. :/
Guest Paul (MVP) Posted October 16, 2007 Report Posted October 16, 2007 Kick some butt and demand a discount Tony ;) P
Guest RickDawson Posted October 16, 2007 Report Posted October 16, 2007 does t-mobile have a system or something to say which stores get the deliveries prioritized* (*spelling?)
Guest DJ_Enigma Posted October 16, 2007 Report Posted October 16, 2007 My third arrived this morning, ordered last night. Defo have stock ;)
Guest tsutton Posted October 16, 2007 Report Posted October 16, 2007 My third arrived this morning, ordered last night. Defo have stock ;) *mumbles*
Guest Rezzy Posted October 16, 2007 Report Posted October 16, 2007 My third arrived this morning, ordered last night. Defo have stock :( Did you order direct from T-Mob? I spoke to customer services again last night who again claims that they have no stock! whats going on? ;)
Guest Howard Moon Posted October 16, 2007 Report Posted October 16, 2007 I was called directly by T-Mobile customer services yesterday to say that they were dispatching the phone and that it should be with me today. She said that she had taken the liberty of ordering the phone before calling me as the stock levels were low and she thought they might have gone by the time she got through to me. I should point out that this is after I cancelled my account with them because they wouldn't honour the magazine offer (free phone on Flext 30 with WnW).
Guest tsutton Posted October 16, 2007 Report Posted October 16, 2007 Called this lunchtime,. NO stock at all. I told them that I have been waiting for a long time and some people managed to order it yesterday without any problems. They offered me no answer for it but "we do no have any in stock" - it's as if they are avioding my question... hmmm Told them that I want them to extend their offer (cheap phone & cheap monthly as it ends on 18th Oct), they agreed and they will contact me when it comes in stock... hopefully not long!
Guest Paul (MVP) Posted October 16, 2007 Report Posted October 16, 2007 Still none in store either? P
Guest tsutton Posted October 16, 2007 Report Posted October 16, 2007 Still none in store either? Yeah, called them this morning, nothing at all. They did receive one yesterday but it got sold quickly. Wonder why they are receiving very little stock... They said to call back tomorrow.
Guest meddleuk Posted October 16, 2007 Report Posted October 16, 2007 My situation is that I bought a Nokia 6120c a couple of weeks ago from a T-mobile store with the 18month flext tarrif. They told me in the store that I had 28 days to decide if I didn't like the phone I could exchange it if needed. As it happens due to poor 3G reception at home I required a mobile with wi-fi and the Vario III is the phone I decided on. When I asked about changing last Monday they told me they did not have stock but had ordered one for me and asked me to call back to check, which I did on request on Wed, FRI, SAT and then yesterday. On each occassion they did not have the Vario III in stock and had no idea when it would be coming in. I asked them why they were given no feedback from the main stores as to if and when they recieve the phone and was told it was for security reasons etc.. The annoying thing is that yesterday morning 10am I phoned T-mobile sales number on 08454 12 22 12 and asked if the phone was in stock. The gent I spoke to confirmed they had 35 in stock for next day delivery. I explained my situation and asked if they could send one to my local store, to which they replied "I need to put you through to Customer Services". After 16 mins of waiting they decieded to hang up on me. I phoned back and Customer services said all I could do was ask the Store to take back my phone/sim and cancel the previous contract and then order one direct from the Net or over the phone. Problem is they were not out of stock??? So now don't know what to do. All I know is I don't have long before my 28 days is up and I don't want to be left the nokia. They have the Vario II and HTC Touch in stock so don't know whether to go for one of them. Need the phone mainly for surfing the net at home and playing music so I would assume both of these phones would do the same job in this respect.
Guest Howard Moon Posted October 16, 2007 Report Posted October 16, 2007 So now don't know what to do Email customer services. They're much easier to deal with and you'll have an electronic copy of the fact that you requested a refund before your 28 day refund period expires.
Guest Paul (MVP) Posted October 16, 2007 Report Posted October 16, 2007 Topic renamed slightly... ;) P
Guest dom Posted October 16, 2007 Report Posted October 16, 2007 Mine came through today (it was an upgrade via Business support). Ordered last Monday morning.
Guest tsutton Posted October 16, 2007 Report Posted October 16, 2007 T-Mobile called tonight... they got it in stock. Sorted it out, using the same offer they made (£79.90 phone and £22.50 per month with WnW) and waved the delivery fee after I mentioned about the long wait for the phone. Should get it tomorrow. Finally!
Guest Paul (MVP) Posted October 16, 2007 Report Posted October 16, 2007 Hurrah! Nice one! ;) My Brodit holder from dsldevelopments just arrived, VERY nice, even better than their previous ones! P
Guest Howard Moon Posted October 17, 2007 Report Posted October 17, 2007 My phone arrived yesterday but I wasn't around to receive it. Now have it on charge. I'd imagine the lack of stock last week may have something to do with the postal strike
Guest tsutton Posted October 17, 2007 Report Posted October 17, 2007 Got the phone now. And already I'm loving it! Not sure about the phone case... access to it a bit slower than my Vario 1 case. Will see how it go. The screen tilt is cool. And III feels a little heavier than Vario I but not THAT bad. Now I need to find a good deal on memory card... I only got the 2GB MiniSD card a few months ago for Vario I - ah well!
Guest Paul (MVP) Posted October 17, 2007 Report Posted October 17, 2007 Nah... they wouldn't get stock by Royal Mail surely? P
Guest Rezzy Posted October 17, 2007 Report Posted October 17, 2007 T-Mobile called tonight... they got it in stock. Sorted it out, using the same offer they made (£79.90 phone and £22.50 per month with WnW) and waved the delivery fee after I mentioned about the long wait for the phone. Should get it tomorrow. Finally! Congrats on the receipt of your shiny new Vario III... Still no news on my replacement tho ;) How come you got the phone so cheap?
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now