Lock button unable to turn on screen

[Guest guy007]

Hi, anyone encountered this issue ? This just happened to me today. I am unable to turn on the screen after pushing the lock button.. once the screen is off, i can't press any buttons to turn it back on.

The only way is to take out the battery and turn it back on. Currently, I have disabled all lock settings so that the phone stays on all the time. Will be bringing to Samsung service center.

[Guest levytv]

Hi, anyone encountered this issue ? This just happened to me today. I am unable to turn on the screen after pushing the lock button.. once the screen is off, i can't press any buttons to turn it back on.

The only way is to take out the battery and turn it back on. Currently, I have disabled all lock settings so that the phone stays on all the time. Will be bringing to Samsung service center.

i had it happen on my i920 after installing something and after uninstalling it the phone worked properly. cant remember which program.

[Guest natedawg1013]

Are you using srs wow hd? This caused many lockupsfor the original omnia. This happens to me too, and I have wow installed.

[Guest guy007]

Nope .. not using SRS WOW HD ... funny thing it was working just a few hours earlier in the office. I did not install anything during that time but after i came back home, the issue started happening ...

[Guest rambell]

The exact same thing happened to me too. I even did a hard reset but the issue still turn up after a few hours. I ended up going to the service centre and they say it was due to old software.

Mine was:

PDA: I8000NXXIJ9

CSC: I8000XSOIJ2

PHONE: I8000DXIJ1

Windows Mobile 6.5 Pro

CE OS 5.2.21863 (Build 21863.5.0.67)

Now it is:

PDA: I8000NXXJA5

CSC: I8000XSOJA2

PHONE: I8000DXJA1

Windows Mobile 6.5 Pro

CE OS 5.2.21889 (Build 21889.5.0.87)

And the upgrade seems to have solve the problem. Take about an hour to upgrade the software.

[Guest guy007]

Dear all, thanks for the replies. I have managed to resolve this issue by hard resetting my O2. Now restoring the apps and installing some new ones too :huh: