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Brightpoint Service Center Thread


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Posted

:roll: read this page or scroll up makita mo sa discussion #-o

Guest titaniumcross
Posted

I also bought my SAP from a friend and he lost the receipt. My power button had a crack and it eventually broke. I was using a paperclip just to use my SAP. What I did is just went there to Brightpoint and showed the phone to them. They did not even ask for a receipt. The Customer Service Rep was "Honeylet". She just scanned at the bar code at the back and accepted my phone. now it looks brand new! I was able to get the keypad, powerbutton, softkeys, and joystick replaced for free. Then I bought the glass front panel for Php450. Don't call them anymore, just go there and get the SAP fixed. :-)

Guest titaniumcross
Posted

By the way, when I went to Brightpoint they are transferring their site to Alimall, Cubao. It's easier to go there now. :-)

Guest kishin_rb
Posted

hi iv got a ques. like if u get ur chrome call keys replaced does it still go bak to the same prob that it chips off? thanks

Guest bluetooth
Posted

operational na b yun ali mall area ng BP? dun na b talaga ang punta instead in araneta?

i have a dead phone and it seems baka board replacement ito.

problem is: i dont have a receipt... sana tanggapin pa rin nila.

Guest grifter
Posted
hi iv got a ques. like if u get ur chrome call keys replaced does it still go bak to the same prob that it chips off? thanks

yes. still poor quality keys.

Guest karl184
Posted

The connection area in my phone (the lower part of the phone) became faulty. The phone would charge but wont sync. I want to send it to brightpoint but the problem is I replaced the Smart ROM with Qtek? Do you think they would still accept my unit?

Guest dinoalbert
Posted

yes. still poor quality keys.

hmmm...sa akin napalitan ko na medyo matagal na rin (mag-3 months na) and luckily, wala pa ring sign of chipping off...I guess the replacement have a better quality na.....thats based on my expereince :wink:

Guest bluetooth
Posted

sa nov 24 na lilipat ang BP sa alimall. went there this afternoon (sa araneta) they didn't asked for a receipt. hehehe. fyi. :lol:

Guest kishin_rb
Posted

thanks grif n dino

i hav a small dot na chip-off in my "end-call"-chrome key coz the cutix i placed got a bit chipd off in that lil area. ..is it worth havin it changed even its jus a small dot? well what i did is i placed cutix again 4 d meantime but well it bothers me at times that d dot is there.. :lol:

im open 4 any1's opinion/suggestions

thanks

Guest Hotshot_bp
Posted

Another Question lang po.

Will Brightpoint accept my unit for service even its open line and have a different ROM like QTEK.? Kahit na I pay for it?

Guest bluetooth
Posted
thanks grif n dino

i hav a small dot na chip-off in my "end-call"-chrome key coz the cutix i placed got a bit chipd off in that lil area. ..is it worth havin it changed even its jus a small dot? well what i did is i placed cutix again 4 d meantime but well it bothers me at times that d dot is there.. :lol:

im open 4 any1's opinion/suggestions

thanks

when i went to BP yesterday, they were the ones who actually suggested to replcae my keypads since meron na daw peel/chip-off sa my "end" button. hindi ko napansin before yun. sabi nila libre daw since covered daw ng warranty.

Guest grifter
Posted

@bluetooth,

that's nice. :lol:

btw, did you notice any dust particles, fingerprints inside the screen?

How about the casing, does it have dents?

i hope they have improved their QA now that they're in a new office.

Posted

@*

any one here have their exact address in ali mall?

please post it here... thanks! :lol:

Guest grifter
Posted

sana yung 'pinger-printer' nila hindi na operational. hehe...

Posted

@chibako

pards, baka may time ka makadaan ali mall... pakitingin naman kung saan sila banda dun...

@grifter

kaya? :roll:

Guest chibako
Posted

@bragol,

try ko nga check next week pre. sabi kasi ng mga ofcmates ko bukas na daw e. pero hindi din nila alam kung operational na talaga e. :?

sana nga wala na yung "pinger-printing" nila. hehehe :lol:

Posted

@* galing ako don nung Sat pero di pa sila operational... this week pa raw.

Posted

Pagpasok mo sa Tuazon entrance ng alimall, humarap ka sa kanan at yun na yon, kita mo na kaagad. sabi sa akin, tuesday daw sila operational... bukas na yon.

Posted

yong phone nos ba nila same din im planning to go there tomorrow (tuesday)

Guest bluetooth
Posted

i'll be there tom since i'll be getting my unit. sa alimall na daw. open sila 10am-8pm.

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