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Brightpoint Service Center Thread


Guest rtsport

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Guest titaniumcross

I also bought my SAP from a friend and he lost the receipt. My power button had a crack and it eventually broke. I was using a paperclip just to use my SAP. What I did is just went there to Brightpoint and showed the phone to them. They did not even ask for a receipt. The Customer Service Rep was "Honeylet". She just scanned at the bar code at the back and accepted my phone. now it looks brand new! I was able to get the keypad, powerbutton, softkeys, and joystick replaced for free. Then I bought the glass front panel for Php450. Don't call them anymore, just go there and get the SAP fixed. :-)

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Guest bluetooth

operational na b yun ali mall area ng BP? dun na b talaga ang punta instead in araneta?

i have a dead phone and it seems baka board replacement ito.

problem is: i dont have a receipt... sana tanggapin pa rin nila.

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Guest karl184

The connection area in my phone (the lower part of the phone) became faulty. The phone would charge but wont sync. I want to send it to brightpoint but the problem is I replaced the Smart ROM with Qtek? Do you think they would still accept my unit?

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Guest dinoalbert

yes. still poor quality keys.

hmmm...sa akin napalitan ko na medyo matagal na rin (mag-3 months na) and luckily, wala pa ring sign of chipping off...I guess the replacement have a better quality na.....thats based on my expereince :wink:

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Guest kishin_rb

thanks grif n dino

i hav a small dot na chip-off in my "end-call"-chrome key coz the cutix i placed got a bit chipd off in that lil area. ..is it worth havin it changed even its jus a small dot? well what i did is i placed cutix again 4 d meantime but well it bothers me at times that d dot is there.. :lol:

im open 4 any1's opinion/suggestions

thanks

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Guest bluetooth
thanks grif n dino

i hav a small dot na chip-off in my "end-call"-chrome key coz the cutix i placed got a bit chipd off in that lil area. ..is it worth havin it changed even its jus a small dot? well what i did is i placed cutix again 4 d meantime but well it bothers me at times that d dot is there.. :lol:

im open 4 any1's opinion/suggestions

thanks

when i went to BP yesterday, they were the ones who actually suggested to replcae my keypads since meron na daw peel/chip-off sa my "end" button. hindi ko napansin before yun. sabi nila libre daw since covered daw ng warranty.

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Guest grifter

@bluetooth,

that's nice. :lol:

btw, did you notice any dust particles, fingerprints inside the screen?

How about the casing, does it have dents?

i hope they have improved their QA now that they're in a new office.

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Guest chibako

@bragol,

try ko nga check next week pre. sabi kasi ng mga ofcmates ko bukas na daw e. pero hindi din nila alam kung operational na talaga e. :?

sana nga wala na yung "pinger-printing" nila. hehehe :lol:

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