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  • They might be much better known as a Huawei subsidiary with an impressive line of great value phones, but when Honor wrote to me last month asking whether I’d like to review their new MagicBook laptop, the timing was opportune. I’m fairly wedded to my Surface Book 2 personally, but I do have someone in the household – my 16 year old daughter – who has been looking for a new laptop to use for her studies, some video editing and general web and social media use!


    I dabble in pretty much every bit of tech out there, but there are two bits of tech that really interest me and I’ve never yet got involved with. The first is 3D printing (I still haven’t gone there, but I feel the time is coming) and the second is laser engraving and cutting. I’m not sure what the fascination is with the latter for me (maybe it’s the ‘freaking laser!’ factor), I’m not particularly craft or artistic, but I’ve always just thought the ability to engrave artwork onto stuff is fascinating. With this in mind, when I was asked if I wanted to review the Flux beamo, a new Kickstarter project looking to democratise laser engraving and cutting, I just couldn’t say no!
     


    On the 19th September, Huawei will launch the Mate 30 series of devices. In line with the companies 'tick-tock' release policy between the P series and the Mate series, we expect to see a new processor (the just launched Kirin 990) together with a doubling down on other key features - a great camera with a long zoom (rumours say that the sensor size will be significantly increased), lots of RAM (at least 8GB) and ROM (likely 256GB), an excellent OLED screen showcasing the latest 'waterfall' edge technology and as has become something of a Huawei signature, excellent battery life. As is customary, a number of new accessory announcements will also accompany the release, including an update to the Huawei Watch GT. The new phones will run Android 10... but of course, there's a problem. At the time of writing, Huawei remains on the US 'Entity List' with no exceptional licences issued, which means that American companies (including Google) are forbidden from doing business with the company in relation to new products. So what do Huawei do?


    If the leaks and rumours are to be believed (which they are), Google are on the verge of launching 2 new Pixels, the 3a and 3a XL. Based on everything we've seen so far, these are cut down Pixel 3 homages with lower prices, lower spec processors and the same excellent camera we've come to expect from the latest Pixels. I'm all for democratising awesome photography, but I'm not convinced Google have it figured out here. Read on to find out why.


    Honor, the 'digital natives' Huawei spin off, have announced the first handset in their Honor 20 range, the Honor 20 Lite. The £249.99 handset arrives on May 15th, before the launch event even for its more expensive, fully featured siblings, and will be available from a range of retailers (but not subsidised on any networks). With its triple cameras, gorgeous colour scheme and tiny notch it ticks a lot of boxes, but what's it really like? 


    Nokia (or HMD Global if you prefer) have today announced a successor to the well received Nokia 7 Plus, the Nokia 7.1 (no Plus this time round). Revealed in London, the device hits UK stores on October 17th priced at £299, planting it firmly in the mid-range and while it does pack a whole host of mid-range specs, it has a number of somewhat unique features too.


    We've had a few questions sent in to the support team around MoDaCo and GDPR, so this post is a quick reminder of key aspects of how we handle your data and how you can exercise your GDPR rights. We've kept it short and simple to make things easy to understand. 


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    • The Guardian carried an article in its Consumer Champions series when this happened last year -  might be worth someone getting in touch with them again to offer them a follow-up piece, as the media exposure (and, I suspect, the threat of more) was instrumental in persuading Tesco to relent after their initial reaction that the HUDLs 'had reached the end of their useful life'. Miles Brignall authored,  with input from users on this forum. The Tesco £20 'bribe' this time round is just the sort of thing that might take their eye at the Guardian, and should raise eyebrows with consumers, despite the ongoing distraction of Covid19.... Link to last years article: https://www.theguardian.com/money/2019/mar/25/tesco-hudl-tablet-support-kill-fix Viv
    • I have had further exchanges with Tesco. They are obviously not going to do anything about this other than try and bribe us with a 20 pound note. We need a concerted campaign here with as many hudl users on board as possible.  Who has time to organise this?   Maybe a petition via change.org, or an approach to bbc watchdog?
    • Hi All, Just thought I'd pass this link on - refers to an eBay advert for a Tesco HUDL 1 still being offered by Tesco Outlet as 'refurbished' for £64-50.....talk about adding insult to injury ! Worth including in any approach to the media, I would think..... Wonder if the 12 month warranty covers failure to set up after a factory reset... Viv https://www.ebay.co.uk/itm/Tesco-Hudl-7-Tablet-16GB-Black-Android-4-2-Quad-Core-Multi-Touch-Screen-Black/402263267363?hash=item5da8c25823:g:hEkAAOSwaaJevlyx
    • I too have received a reply from tesco to my Emails. Here is that exchange. I feel we need a converted campaign here.     Dear Mr Phillips Thank you for your patience while I contacted our Technical Support team and asked them for an update advising what action they would be taking with our support for the Hudl Tablet. Unfortunately, the Android operating system that Hudl runs on is no longer supported by Google and although we have previously been able to temporarily resolve this issue, we are unable to do this again.  Without the necessary updates the device and its apps cannot be appropriately protected with the latest security software. I can understand how frustrating this is for you and so say sorry for the disappointment I have now requested for a £20.00 Digital Moneycard to be sent to your email address this morning with my best wishes. Kind regards, Fiona Kitching Customer Service Specialist On behalf of the Chief Executive’s Office Tel: 0800 072 6685     Dear Ms.Kitching,   This is not a question of security updates not being available. It is a common occurance that devices are not upgradeable to newer android versions and no longer are provided with updates.   It is not a common ocurance for suppliers to  make devices unusable in such a malicious manner.   I see no reason why you cannot provide users with a last update to a stock android version that has no connection to tesco servers and does not contain any tesco applications.   How many Hudls did you sell to the public, that you have effectivily bricked by turning off a server that you have deliberately made those hudls dependent on.    The deliberate consignment of many (hundreds of) thousands of perfectly good hudls to the immense scrap heap of electronic goods does not reflect well on tesco as a company.   I feel a concerted media campaign by disaffected hudl users in the making. I shall be joining that concerted effort to achieve a solution to this tesco problem.   Kind regards, Owain Phillips BSc Computer Systems Engineering Warwick University Hide quoted text       On Mon, 3 Aug 2020, 08:36 , <[email protected]> wrote:    
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